FREQUENTLY ASKED QUESTIONS

TECHNICAL

When you are playing a video, look on the play bar on the bottom right-hand corner of the video player, and click on the small “full screen” icon which displays 4 arrows pointing in different directions. This will open the video in full screen mode. To exit full screen mode, click on the small “exit full screen” icon, which is 4 arrows pointing toward the center of the screen.

On desktops and laptops, you can simply double-click the video to enter or exit full screen mode.

The Terry DiMonte Show plays back in full high definition (1080p HD) by default, which can be an issue with slower internet connections, mobile devices, and older generation computers. The best solution is to click on the “HD” button to switch to standard definition playback, which should provide smoother – although lower quality – playback.

If buffering is your only issue, then another option is to pause the video, and wait for it to load completely before playing it back.

The Terry DiMonte Show supports all modern browsers, including Chrome, Mozilla Firefox, Internet Explorer, Safari and Opera. If you have any playback issues, please contact webmaster@theterrydimonteshow.com
Yes to all of the above, although we highly recommend that you have a wifi internet connection, rather than using your cellular carrier’s data services (eg. 3G, 4G, LTE) as the high definition videos on this site will use a considerable amount of data. Your device will need a modern web browser in order to view the site, so please see “WHICH WEB BROWSERS DOES THE TERRY DIMONTE SHOW SUPPORT?” above.

For optimal viewing, we recommend a resolution of at least 720p (1280 X 720).

ACCOUNTS AND PAYMENTS

We require you to create a free account to prevent unauthorized access to this content, such as by bots, content scrapers, or other automated means of sharing our content. It’s a very simple account sign up process, requiring only your name, email, requested username and a password. We will also keep you updated on the latest interviews, Producer’s Vault content, and promotions.
We accept all credit cards via Authorize.net, as well as PayPal.
You will see a recurring fee on your credit card each year (for annual subscriptions) or each month (for monthly subscriptions) until cancelled. Our monthly and annual subscriptions will auto-renew to provide you with a seamless viewing experience on The Terry DiMonte Show without having to re-subscribe every month or every year. Feel free to cancel at any time, although we hope you decide to stay!

INTERVIEWS AND CONTENT

We will release new interviews once per month, beginning in December with an exclusive interview with Geoffrey Molson, President and Owner of the of the Montréal Canadiens. We will release new Producer’s Vault content more than once per month.